Hi
We found a problem in shop order closing,generally production shop orders will get closed in system when the status changes to 'CNF' and order quantity get completes that is 'Total Qty = Delivered'; but lot of orders in SAP P20 system still in open which shows at MD04 as 'OrdRes' this unwantedly showing the Zero demand, really not impacting demand but at MD04 viewing, system condition should be when the order quantity get completes and status changes to CNF (Confirmation for closure) the shop order should close in system,
please help me to sort it out.
Br, Kiran